Everything Your Pet Needs. All in One Place.
From managing health records and tracking behavioural changes to accessing professionally reviewed guidance, trusted care providers and curated pet products, PawketPlace connects every aspect of your pet's health, wellbeing and everyday care throughout every life stage.
Available on App Store & Google Play
Stay Ahead of Health Issues
If something feels off, don't wait and worry. Get the answers you need.
Book a Service
to find your pet-related needs
Find 24-Hr Vet
so help is always within reach
Check Symptoms Instantly
to know when to take action
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Care For Your Pet Today. Plan For Them Tomorrow.
Pet ownership is a lifetime commitment, and understanding the true cost over your pet’s lifetime is the first step to being a responsible pet parent. Understand how pet insurance can help.
Our Building Journey
Phase 1: The Foundation
The essential tools for pet owners to organise health records, manage expenses, track reminders and stay on top of everyday pet care.
Phase 2 (Current): Expand the Care Ecosystem.
Going beyond basic pet care management to address broader needs across health, behaviour and nutrition, while launching our marketplace to connect pet owners with trusted professionals, services and products.
Phase 3: Connect & Grow.
Bringing information, intelligence, services and partners together to deliver more personalised insights, informed care decisions and seamless experiences throughout every pet life stage.
First-Time Pet Parent Struggles? Meet Your New Best Friend! PawketPlace✨
A complete pet care ecosystem for every life stage. Stay organised, in control, and confident in how you care. No more chaos, just clarity. Watch our quick explainer video to see how easy pet parenting can be when everything is tracked, reminded, and logged.
Frequently Asked Questions
No. PawketPlace provides the platform, booking tools, payment administration, and marketplace support. The actual pet service is provided by independent third-party providers such as groomers, trainers, daycare providers, sitters, clinics, wellness providers, or other pet businesses. The third-party provider is responsible for the actual service delivery, pet handling, staff, premises, safety, and fulfilment of the booked service.
PawketPlace is responsible for operating the platform, enabling bookings, supporting payment administration, providing marketplace tools, and helping administer platform-related issues such as booking records, refund reviews, complaints, and provider account reviews.
No. PawketPlace is not a veterinary clinic, emergency service, or diagnostic tool. Our insights, reminders, and educational resources are designed to help you observe changes, keep better records, and make more informed conversations with your vet. They do not replace professional veterinary advice, diagnosis, or treatment. If your pet seems unwell or may need urgent care, please contact a licensed veterinarian immediately.
Before confirming a booking, please review the provider’s service description, price, date, time, location, cancellation policy, requirements, and suitability for your pet.
Unless otherwise stated in the booking details, cancellations or rescheduling requests must be made more than 24 hours before the scheduled appointment time. If you cancel, request to reschedule, arrive too late, or fail to attend within 24 hours of the appointment, the booking may be treated as chargeable and may be non-refundable.
For service-related issues, you should first contact the provider. If the issue relates to a platform booking, payment, refund, dispute, complaint, or serious incident, you may contact PawketPlace support. PawketPlace may monitor provider performance and may suspend, restrict, remove, or review providers based on complaints, ratings, incident reports, cancellation patterns, responsiveness, refund rates, or other platform activity.
If your pet is unwell, injured, in distress, rapidly deteriorating, or requires urgent care, contact a licensed veterinarian or emergency animal hospital immediately.
Yes. Our online shop at shop.pawketplace.com carries care bundles for common health problems like itchy skin, tummy troubles and stiff joints. We also stock the individual products from trusted brands, including Adored Beast and Beyond Clean. Unlike our services, which partner providers deliver, PawketPlace sells and ships shop orders directly.
Each bundle starts from a problem, so pick the one that matches what you’re seeing in your pet. Every bundle comes with a care card that gives you the steps to follow and the exact amounts by weight. Not sure which one fits? Message us, or book one of our partner vets or nutritionists for advice.
No. Our bundles support everyday care at home. If your pet is unwell, in pain or getting worse, see a vet first. If your pet is on medication or a prescription diet, check with your vet before starting a supplement.
